Hardware and Windows Requirements:
Windows 2000, XP, 2003, 2008, Vista & Windows 7
- Microsoft Service packs must be installed for Windows 2000 & XP.
Software Testing Details:
We have extensively tested the system however there are now thousands of possible configurations.
  - It is not possible for us to test everything and ask that you advise us if you get an error.
  - we are also on a limited budget as we provide software that is much cheaper than our opposition.
Full Database Uninstall
  - Useful if you need to re-install with latest database.
  - Data files are never uninstalled because you own the data.
1. Uninstall Software Control Panel -> Add Remove (Vista = Programs & Features) -> Uninstall
2. Delete Other Files Use Explorer -> Right Click the files and folders and choose delete
3. Explorer FileName Visibility You may need to Enable Explorer Filename extension visibility Win-Xp or Vista
4. It is also advisable to Shut Down the Computer and Restart.
Existing Version 2 Pro/Sql Licensed Users
The name & format of the V4 license file is different and you will need the new license.
We can also convert your old data into the new V4 database structure format.
Please check out the Price List under the Versions Tab.
Windows Software problems
If you want to work with files you will need to make the filename extensions visible in Explorer Please see our Explorer Setting screen Win-Xp or Vista
Problems Installing or Starting up the program Please read our Installation Walkthrough page
Problems with Screen Resolution Settings Please read our Screen problems page
If you are using a small Netbook style computer you may have problems viewing the entire screen, we recommend that you connect these computers to an external screen.
Software that we use and recommend
Avast Anti-Virus
In 2007 we purchased a 3 year license from Lavasoft and in 2008 we did the same with AVG.
But we use Avast because it is much better and does not thrash our hard drive.
www.avast.com
Snagit Screen Capture software (by Techsmith) - Very useful with this software www.snagit.com
Camtasia Screen Video Recording and rendering software (by Techsmith) - Very useful with this software www.camtasia.com
DeskPDF - Low cost PDF File creator - Acts like an extra printer www.docudesk.com